After connecting the WD My Passport Ultra 2TB setup to the computer, launch the application found inside the drive and follow the on-screen tips to set up the drive. The WD My Passport Ultra comes with the software which can be easily installed on your Windows/Mac computer. I have to connect it through a 'bizarre way' to make it show up in explorer.I realizes there were threads related to the same issue, but it's not what I am looking for. My WD Passport Ultra 2TB external hard drive is not showing up in explorer when I plug it into the USB port in a 'normal way'. It shows up in Device Manager under disk drives and also shows the WD Drive Management devices. I have a WD My Passport Ultra 260D that’s only about three months old and it stopped being recognized a few days ago, while it was still plugged in. You can connect the WD My Passport Ultra to your PC with another. This morning, WD My Passport suddenly became inaccessible, couldnt be detected by my computer. It does show up in “My Computer”, “Manage” and under the “Disk Management”, it’s online but not. I have a WD My Passport Ultra 1TB portable drive for storing movies, photos, and important personal files. Does not show up in My Computer yet it’s clearly that it’s detected but just won’t register. Made sure it’s a Windows My Passport and has worked before and it stopped once I updated the firmware and software.
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